Being a successful short term rental host takes a good deal of work, from responding to inquiries to managing the check-in / check-out process, to marketing your property and more. This can get even more complicated when you’ve got multiple bookings scheduled. Ensuring that each new guest has everything they need for their stay is an essential part of delivering a 5-star experience. But keeping track of what’s missing or broken and what needs to be replaced or replenished can be challenging – especially if you’re managing your short term rental remotely.
This is where using an inventory checklist can be a game-changer. Not only will this prevent things from being overlooked, but having something formal to reference will help you or your representative stay organized and ahead of the game.
What is an inventory checklist?
An inventory checklist is a list that includes all the important items in your Airbnb, from furniture and linens to toiletries and appliances. Before a new guest arrives, you want to make sure that everything is in good working order and that any amenities you’ve promised are, indeed, available. It’s also a great tool for verifying that the previous guests did not damage anything that might require an insurance claim with Airbnb. If you aren’t careful with this process, you could end up holding the bag.
Why every short term rental host needs an inventory checklist.
As mentioned, having a list to go through in between guest stays makes the process much more efficient. It also ensures that arriving guests will have their expectations properly met and will enjoy a pleasant, comfortable stay.
From an owner’s perspective, an inventory list enables you to quickly identify anything that’s broken or missing so that you can address it immediately. If an insurance claim is warranted, promptness is essential to getting an approval.
From a guest’s standpoint, a checklist that is shared and signed off on by the owner (or representative) provides peace of mind that their security deposit will be returned in full. It also provides an added level of accountability. When guests know that they’re going to be held responsible for any damages or mishaps, they’re far more likely to treat your property with extra care.
What should your Airbnb inventory checklist include?
I’ve found that the easiest and most efficient way to create and use an inventory checklist is to break things down by category. Here’s what I recommend:
- Kitchen – Appliances, cutlery, owner-supplied guest amenities (i.e. coffee pods, condiments, etc.)
- Dining Room – Table, chairs, hutch, etc.
- Bedrooms – Comforter/bed sheets, pillows, rollaway cot, baby crib, etc.
- Living Room – TV and electronics (including remotes), lamps, furniture, accessories (i.e. blankets, throw pillows, etc.)
- Bathroom – Towels, shower curtain, bathmat, owner-supplied toiletries, etc.
This list should be enough to serve as a starting point. Feel free to add anything that’s specific to your particular property. For instance, if your short term rental includes use of a pool, you might list pool towels as part of your inventory. The more detailed you are, the better.
Enlisting guest cooperation.
As mentioned, some Airbnb hosts also include an inventory list that they share with guests and ask them to sign off on. If you choose to do this, you may want to use a separate, smaller list that includes only the most important items. Don’t go overboard, or it could result in a negative guest experience. Ask guests to check off and verify that everything is in still in good working order and have them list any damages that have occurred during their stay, if applicable.
You work hard to provide your guests with a high-quality experience. Using an inventory checklist can make this process infinitely easier.
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